My younger sister used to poke me when I wouldn’t play with her. My first strategy was to tell her to leave me alone and when that didn’t work, I would ignore her, which also didn’t dissuade her. At some point I would become so frustrated that I would swat at her like a fly to make her go away. She would scream and cry and I would get in trouble, commensurate with the level of her distress and tears. As a child it seemed to me that the person who was bleeding, crying the loudest, or most upset—usually my sister— was uncritically deemed the victim with the perpetrator assumed by default. A swift verdict would follow.
There are few more provocative things for a parent than watching the children you love get hurt or hurt each other. Our instincts and emotions are there to protect and defend our kids and can kick into high gear when we witness acts of aggression, meanness, and immature behavior as our children attack each other. But our own impatience and annoyance can add more fuel to the fire of frustration that is already burning, and it can be costly to our relationships with them.
There is no greater test to a parent’s maturity than dealing with the immature ways of relating that our kids present. How do we bear witness to acts of aggression while keeping our cool and remaining in the role of the adult? And how do we lead through these difficult situations while protecting our relationship?

Them’s fighting words!
In the heat of the moment, your kids will tell you just about anything to get the heat off of them. We don’t need to follow our kids when it comes to discovering the reasons why they’re fighting but we will need to make sense of what is truly driving the problems between them. When you understand the roots of “misbehaviour,” it can be tackled it in meaningful ways that lead to change.
When kids fight, they are ultimately fueled by frustration, the emotion of change that wants something to stop or to be different. Children under the age of six don’t have sufficient brain development in the prefrontal cortex to temper strong emotions. Frustration can spill out of them unchecked by any braking mechanism in both verbal and physical forms of attack. Children under the age of three often unleash physically whereas older children have learned to use their words to attack. “I hate you and you are not coming to my birthday party” is a popular threat with the school-age set.
There are many factors that contribute to kids fighting with each other. Based on developmental science and my experience in private practice working with families, these are some of the most common.
You can’t always get what you want It is a sign of good development when a child has their own mind and can voice their needs, preferences, and desires. The challenge arises when they are engaging with other kids who don’t share those desires. Disagreements over how to play with something, what character they are, or the rules of the game can lead to frustration spewing forth. What we often miss is that each child is meant to develop their own will and it’s only because of their immaturity that they struggle to accept a difference of opinion with others, leaving them at an impasse and frustrated because they cannot solve it.
The futility that children will struggle with—that we are all challenged by—is that we can’t always get what we want. Not everyone wants to do it our way, nor shares our ideas and dreams, and one of the hardest lessons to learn is how to accept the things we cannot change. Kids are in the process of learning about the futilities of life and may need help coming to terms with something that is not going to go their way, even when there is a level playing field. For example, in a game they perceive to be losing, they may fight over the rules and try to force their agenda on their sibling. This is where it is important for adults to step in and reinforce the ground rules for interaction and game-playing.
When my eldest was five she loved playing cards but every time she started to lose she would tell her sister, “Well losers are the winners and winners are the losers.” As I kept a watchful ear on their playing I would often intervene and state something to the effect of, “No, that is not how the game is played. I understand you are frustrated with your cards but keep trying. There are some games you win and some you don’t.” There were many times she would just throw her cards into the air in frustration and I would declare her sister the winner. With time, patience, and support for her tears in the face of frustration, she learned to accept the futility of trying to change the rules to suit her. What helped me remain patient throughout these episodes is knowing that her immature way of relating was not personal but developmental, and that these were the teachable moments that helped me prepare her for a world where there is no shortage of disappointments.
It is also helpful to think ahead of problems and to set up interactions between kids with some guidance. You might say, “When you play together you are both going to have ideas and things you want. If you can’t figure it out then come and get me, or work together to compromise if you can.” Depending on the age of the child, different strategies may be used. Preschoolers will definitely need more direct help, but older children can become more skilled at navigating these differences, particularly if they care about playing together.
Territoriality and possessiveness We are thoroughly invested in having our children share and get along with each other, and have very little patience for disagreements. I often wonder if we have the same expectations of ourselves? After all, are we all that enthusiastic about handing over our cherished possessions for others to use? Don’t we also feel that instinctive reluctance to surrender things that we love?
We need to step back and consider whether we really don’t want our children to voice disagreement with others when their territory is under threat. What we should want is for them to know when to stand their ground to protect something of meaning as well as to know when to share. The challenge is that the instincts and emotions to protect one’s place are not bad, but they eventually need to be balanced by caring about others so that we can become socially responsible and emotionally generous, and that is where parents come in.
Part of maturity is being able to relate to others in a conscientious way and to share and work together towards a common goal. What children reveal is the chasm between primal territorial relating and this communal thinking. It is the role of adults in a child’s life to help close this gap by simply creating the conditions for good development that then naturally reach this end. This means providing enough attachment to satisfy their hunger for relationship and helping them begin to accept the futilities—like “You can’t have it! That’s mine!”—that are part of life.
When children are full of caring and can also consider the needs of others as well as theirs, they will have the necessary ingredients to share and get along better and temper their territorial instincts. But these developments occur at the earliest between 5 and 7 years with healthy brain integration. Until then, it is our job to simply and regularly communicate the value of sharing, the importance of having your own mind, and the reminder that you can’t always get what you want. Supervise young kids to prevent territorial disasters from unfolding and reaffirm that turn-taking is part of life, and that you are there to help them.
Attachment-seeking behavior Kids seek connection and when they are bored or hungry for attachment, they may seek each other out, especially if adults are not available. Just as with adults, the challenge is that sometimes kids don’t want to play with each other, or they just want to be on their own. This attachment- seeking energy is what drove my sister to poke at me, but I had other ideas for my time, like reading my books. When I wouldn’t reciprocate and give her connection, she continued to pester until things eventually erupted. In such situations, an adult needs to step in and provide the desired connection, redirecting away from using a sibling to fulfill their child’s attachment needs.
Displaced frustration One of things we often miss when our kids are frustrated with each other is that their emotions may have their roots in something other than the currently raging conflict. A child can be stirred up by something that didn’t go their way in an unrelated situation, and later take it out on their sibling. A brother or sister can be a lightning rod that unleashes emotional energy such as frustration.
One of the biggest sources of displaced frustration for a child is from relationships that do not work for them. It is often emotionally costly for a child in trouble to fight back against a displeased parent when their relationship may be on the line or they are overpowered, or when separation-based discipline is used (e.g., consequences and timeouts, which can also hurt the relationship). If a parent is upset with a child, then that same child can often turn around and unleash their frustration onto their sibling. The less a child feels emotionally safe in communicating their frustration to an adult, the more likely this frustration will be displaced onto the shoulders of other children.
The Heat is On
Making sense of the reasons why kids fight is helpful, but what do we do in the heat of the moment? The following strategies can help you consider how you might intervene in a way that preserves the dignity of everyone involved, as well as your relationship with each child.
Don’t play judge and jury Intervening in a way that doesn’t convict or lay blame on one side is important. Kids often will say, “You like them better,” communicating a sense of betrayal at the relational level. The bottom line is we don’t often know who is right or wrong but what we do know is they are having trouble, what they are doing is not okay, and that they need our help. While we can convey that the whole situation is not okay, we can also let them know we see they are both hurt, and that we believe they can do better. The idea is to get out of tricky and heated scenarios quickly and revisit them calmly when emotions are lower.
Come alongside each child If we could take a moment with each child to listen to their hurts, we would be better able to lead them through the big frustrations between them. This is often better done in privacy without the other child listening but it can be done on the spot too, conveying that we know there are hurt feelings all-round. When my sister was poking me I would have longed for someone to understand my frustration too, that I reacted because I was annoyed, and that my sister had to accept that I didn’t always want to play with her. When we react without recognizing both parties are hurt, we miss the opportunity to come to the child’s side, communicate we are there to help, and address things at a root emotional level.
Don’t force apologies Forced apologies lead to even more hurt feelings as the obvious lack of genuine caring stings you all over again. What we want is for our kids to feel genuine remorse and this can only come from a place of caring for another person. A cooling- off period is often needed when emotions are high, and when kids come back together to play they will quickly bring their caring to the surface again. When the caring is back, then cue-up the child to make amends. Reading picture books that portray what a real sorry looks like, as it does in The Sorry Plane, is helpful for normalizing frustration as well as conveying the importance of saying you’re sorry from a place of caring.

Get to the root emotion If children are constantly at each other’s throats, then we might need to step back and take a closer look at what is driving their frustration. Are they enduring a lot of change or hard times at school or in the home? Are there relationships that are important to them that are not working? It might be time to focus on your relationship with the child rather than dwelling on the relationship between the children in order to make headway.
Keep them moving Sometimes we don’t know what to do with our fighting kids but when we get in the lead, things are much more likely to straighten out. Sometimes we literally need to move them in a different direction: take them outside, get them engaged in a different activity, or spend some one-on-one time with them. When things are going sideways, take the lead and steer the energy into something less hurtful and more productive. Emotions have a way of taking care of themselves if we can keep our kids moving in a healthy direction.
When we see our children unleashing their frustration on each other, it’s better for everyone involved if an adult takes the lead and takes the heat off the child under attack. We can simply communicate that we see they are frustrated, we are there to help, and that siblings aren’t for attacking. Most kids understand to some degree that their siblings will get frustrated with them. What they have a harder time with is why their parents don’t intervene to help and provide reassurance that the problem isn’t them.
Perhaps if we could accept that kids are immature, that they will fight, and that this is part of our role as parents to help them navigate conflict, then we might find the patience we need when things are coming undone. It is hard to watch them hurt each other but our focus shouldn’t be on making them get along. As mature adults, we just need to make sure we continually express our caring as we deal with a (natural and temporary!) lack of caring in them. •
Dr. Deborah MacNamara is the Director of Kid’s Best Bet counselling center, she is on Faculty at the Neufeld Institute, the author of Rest, Play, Grow: Making Sense of Preschoolers (or anyone who acts like one), which has been translated into 11 languages, and a children’s picture book The Sorry Plane. For more information please see www.macnamara.ca
This article first appeared in the Winter 2020 edition of EcoParent Magazine.
There are likely few things more provocative to a parent than attacking behaviour from kids. The hardest challenge arises when our own kids are attacking each other, and our loyalties are stretched in two directions. Our instincts to protect the attacked child will jump into gear as well as our frustration. But when we deal with the behaviour of the one doing the attacking without thinking about preserving the relationship, we can make matters worse. The question is: how do we lead our kids out of attack mode and into mature ways of relating?
Aggression is defined as the impulse to attack or lash out. It can be expressed either physically or verbally. The primary emotion that drives attacking behaviour is frustration, which is hard-wired into the brain. It is often confused with anger but anger is a manifestation of frustration where blame has been assigned to someone or something. Like anger, the root of attack and aggression stems from the singular emotion of frustration. The question is, where does frustration come from in the first place?

There are many things in life that must be faced that are futile or will not change. This can include losing, being upset, not being the best at everything, being unable to change people’s minds or decisions, not being permitted to do whatever you want, having to put up with siblings, share your parent, or having to let go of good experiences or things. The biggest sources of frustration for a child are relationships that don’t work the way they want them to and limits and restrictions that are placed on them. Frustration isn’t always expressed towards the real source of it either. From a hard day at school to being frustrated with parents’ rules, it is common for siblings to be a target for displaced frustration.
Plan of Attack
Emotions serve a purpose and the job of frustration is to change something that isn’t working or to get something to stop, but sometimes change isn’t possible. For example, a parent may not buy that coveted toy every time you want one and a sibling might not want to share with you. If sadness or disappointment aren’t the emotions the child defaults to, like a volcano that explodes under pressure, the energy will commonly emerge in the form of attack as a release for the frustration, erupting onto whoever and whatever is around them.
Aggression has many forms including tantrums, biting, screaming, stomping, hitting, throwing, self-attack, sarcasm, ignoring, hostility, irritability, or rudeness. Each child seems to have a particular bent for expressing foul frustration, with young kids typically detonating in a physical form. With ideal development, a child over the age of four will increasingly express frustration verbally and use their words as the attacking object. For example, a father told me he directed his four-year-old son to use his words for his frustration instead of hits. The child then shocked his father with: “I just want to pee on you Daddy.”
When you can’t get what you want, the frustration is meant to try and change things for the better. Sometimes we are the ones that need to change and to feel the natural sadness that comes with this.
Aggression will result if a child does not emotionally adapt and feel the futility of not always getting what they want.
On the Outs with Time-Outs
In an effort to have kids “cut it out” and “calm down,” adults may use discipline tactics that only exacerbate a child’s frustration. Time-outs, yelling, consequences, and alarming kids with threats will likely increase frustration and make the child more prone to attack. Additionally, the more you try to control an out-of-control child, the more you put your relationship in jeopardy. At the same time, we cannot just sit idly by and allow other kids to get hurt by failing to lead.
When a child is full of attacking energy, it is important to maintain the lead and create an exit from the situation or environment when possible. Trying to make headway with a child when they are full of frustration (and likely us too), is foolhardy. We can typically expect better results when their emotions have been expressed and are less intense. If we can lead them to their sadness and tears in an effective and caring way, they will be better able to cope with and learn from the futilities that are in their life. As with so many issues when it comes to children, the solution is often found through play.

Leading to a Softer Place through Play
What can we do when children seem to bounce from one tantrum or attacking behaviour to the other? Sometimes their emotional systems have shifted into overdrive and attacking energy is around every corner. Some of the signs of emotional defense include a lack of soft tears when distressed, habitual eruptions of attacking energy, and a restlessness from morning to night. How can we make headway when a child is stuck in foul frustration?
Play can be a wonderful softening agent when aggression is high. When you are at play, nothing is real, and as long as people are safe and not really attacked, this emotional energy can be expelled safely in creative ways. You can start by trying to engage the child in some form of pretend aggression such as war games (with cardboard swords), play fighting (with soft pillows), playing at being hurt (while moaning in exaggerated, comical pain), or mock aggression (growling like a bear, roaring like a lion, or barking like a dog). For example, one mother I knew used to play “honey badgers” (a notoriously ferocious and tough mammal) with her son and pretend to be aggressive and full of attacking energy. The beautiful thing about play is the brain doesn’t distinguish between what is real or pretend, thus providing the same release for the feelings of frustration.
The emotion of frustration is also expelled by play activities that try to change things or alter their form. You help express a child’s frustration when you lead them to build or fix things, reassemble and reorder them, destroy or take apart, craft, make, grow, or plant. Once a child has had time to play out their frustration and express emotion, they may be softer and easier to deal with, and may be more likely to find their words for their feelings or to be led to their sadness or disappointment.
After the Storm
Managing aggression in children is primarily about reducing their frustration and helping them have a relationship with their strong emotions, while protecting other children. The good news is, with ideal development, a child should be able to temper their strong reactions between five and seven years of age. Sensitive kids might need a little more time with the shift to greater impulse control and emotional regulation, usually arriving around seven to nine years of age. With sufficient brain development in the prefrontal cortex, maturity naturally happens, and children become able to resist the impulse to lash out when stirred up by all the things they cannot change.
Our kids are not born with words for their feelings and need adults to teach them a language to reflect their internal world. We can help facilitate alternate outcomes to frustration such as putting words to their feelings. When we focus on their frustration (as opposed to focusing on the attack, aggression, or anger), we can teach them socially appropriate ways to deal with their emotions and show them our empathy. This starts with inviting them to express what isn’t working for them or needs to change. We can then come to their side to recognize their feelings and lead them to understand how this emotion is stirred up. It is as simple as acknowledging that it is hard when we don’t get what we want or when someone doesn’t share with us.
We can also facilitate an alternate response to frustration by encouraging our kids to seek our help first when things aren’t working. You can ask them to come and get you or to use their words and call for you when they are having trouble. Knowing your child as well as you do, you can also work with them ahead of incidents, rather than in the middle of the attack, and solicit their good intentions for behaviour. For example, you might say, “Can I count on you to not grab your friend’s toys and to wait your turn?” It is far easier to get ahead of a problem than to deal with it in the heat of the moment when frustration is high.
To effectively address a frustration or aggression problem we will need to turn to the solutions that preserve our relationship while patiently steering the child towards greater maturity through strategies they can utilize. When we find a way to address the frustration that stirs kids up when the world around us cannot be changed, we help them adapt and navigate difficult experiences. As they grow, this will build trust between us and leave them to continue to seek our leadership when they need it. •
Dr. Deborah MacNamara is the Director of Kid’s Best Bet counselling center, she is on Faculty at the Neufeld Institute, the author of Rest, Play, Grow: Making Sense of Preschoolers (or anyone who acts like one), which has been translated into 11 languages, and a children’s picture book The Sorry Plane. For more information please see www.macnamara.ca
This article first appeared in EcoParent, Fall 2020 issue


Aggressive behaviour in children can be alarming. Hitting, screaming and yelling, fighting with others, and even eye rolling are emotionally charged actions that can leave parents at a loss for how to respond.
Getting to the root of aggression is key to helping your child navigate their feelings and develop self-control. If we focus only on our child’s aggressive behaviour and lack insight into what drives it then we may view our child as mean-spirited, entitled, spoiled, inconsiderate, or in need of retaliatory “tough love”. We may be provoked to respond with threats, punishments, and even physical force, which exacerbates the problem and does little to help our child mature emotionally. In short, it is hard to change a child’s behaviour when you don’t grasp what fuels it. By understanding aggression and the role it plays in human nature, adults are in a better position to help change the behaviour at a root level. The good news is there a lot we can do to support a child in developing self-control over their big emotions.

IT’S NOTHING PERSONAL
As a parent, you’ve likely experienced how a child’s emotions can change seemingly without warning—from happy and content to screaming and stomping at some perceived wrong. This lack of tempering and self-control in children isn’t personal but developmental. A very young child may promise they won’t hit again only to turn around and strike someone minutes later. When asked why they didn’t stop hitting they might say, “I forgot.” And as frustrating as that statement can be, in that moment, they are likely being truthful, as a child can only keep one thought or feeling in their head at a time. By the age of seven, kids who are maturing well have developed the cognitive capacity to better manage their emotions.
Too often we take our children’s emotions personally instead of seeing them as a means of communication. When we shift our perspective on aggression, we are more likely to gain insight into the emotions that are driving the child and focus on helping them develop emotional maturity. Our children’s emotions are the way their brain moves them to solve problems, and they are hard-wired to demand expression.
FRUSTRATION CUES, AGGRESSION ANSWERS
Many people assume that aggression is the result of anger. However, there is a more fundamental emotion that fuels aggression: frustration. Frustration is the emotion that moves us to seek change—whether to make something happen or to make something stop happening. When it collides head-on with the realization that there are certain things we just can’t have or are unable to change, frustration is compounded, sometimes giving way to aggressive behaviours. The job of parents is to help little ones navigate their frustration by finding words for it or alternate forms of expression that don’t hurt others.
Rather than just focusing on getting a child to stop the behaviour, the trick to dealing with aggression is to focus on the feeling behind the action. Frustration in the child is where we need to pay attention and recognize what we may have missed, like a child who is tired or hungry. A child’s frustrated actions are a call to us to take the lead and change what isn’t working, rather than just engaging in a head-to-head battle. Sometimes it’s as simple as providing a snack or instigating naptime, but there are also times when we can’t change what isn’t working and need strategies to help them accept the limits and boundaries that come with life.
Lead through the storm
Understandably, children aren’t always eager to accept our limits and restrictions; in fact, they are well known for pushing back against them. Part of the challenge in dealing with children’s frustration is not letting our own frustration at their actions make matters worse. When we punish or administer consequences, we effectively fuel their frustration which often leads to an escalation of attacking behaviour. I once overheard a mother punish her child because he didn’t follow her by taking away his screen time. Not only did he still not follow, but he hit her and the escalation of aggression between them grew. Instead of meeting the child where he was and working through his perceived defiance, the mother’s emotions led them into a dangerous spiral. As tough as it is, we need to try and stay out of the aggression whirlpool and plant ourselves firmly in the ground of the relationship.
In the key of empathy
In difficult moments, it can feel daunting to be patient in the face of a child’s frustration, let alone aggression. It can be helpful to focus on frustration and to come alongside their emotions, from the unpleasantness of the decision you have made—whether it’s having to follow along in a boring grocery store, or not getting another cookie, not being able to stay up late, or not attending a much-desired event. Granting a child the time and space to grasp and realize that life is full of disappointments and helping them acknowledge that it feels bad is time well spent. If the child is moved to tears, then the frustration is shifted to sadness, and away from hurting others.
Preserve your relationship
What happens when the opportunity to calmly commiserate or wipe away tears of disappointment has passed? When a child isn’t ready to give up what they want, their frustration can be outright foul. Hostile behaviour, throwing, biting, screaming, head-banging, fits of rage, and verbal insults can result as that venting ramps up into aggression.
One of the most important things we can do when a child is lashing out in frustration is aim to preserve our relationship with them, especially since a lack of connection in such times can make aggression worse. This means leading through the impasse by being patient, yet firm, and possibly changing the circumstances around the child, such as removing items that can be thrown, and taking other children out of harm’s way. It is especially helpful to stop what we are doing and give a child our full attention without giving in to our own frustration.
Gently reminding a child that frustration needs to be expressed through words that aren’t hurtful is an important strategy. Similarly, preserve their dignity by avoiding statements like, “You are so mean!” or “Why do you hurt people?” These succeed only in shaming the child and suggests there is something wrong with them for having the emotion of frustration. By coming alongside the child and acknowledging that they are having a hard time, you help reduce the aggression and keep the relationship healthy.
Handling an aggressive situation when your own reserves are drained can be hard to do, not just for you, but also for your child. In a worst-case-scenario where patience is stretched to its thinnest, aim for doing no harm to the relationship before you attempt to quell the storm. To keep everyone’s dignity intact, it’s okay to wait until emotions have discharged before talking to your child about what was driving them and what your expectations are.
We all know (or have been parented by) parents who dismiss, suppress, or debase their children’s feelings. While in the short run it might produce a docile child, muzzling the emotions can lead to problems with emotional and behavioural combustion down the road. Rather than using logic to convince feelings to go away or denying the realness and legitimacy of emotions, children need the opportunity to express, recognize, and mature into their feelings. The real answer to aggression is supporting a child’s healthy emotional development and to grow within them the ability to control, reflect on, and find civil ways to deal with their big emotions. •
Dr. Deborah MacNamara is the Director of Kid’s Best Bet counselling center, she is on Faculty at the Neufeld Institute, the author of Rest, Play, Grow: Making Sense of Preschoolers (or anyone who acts like one), which has been translated into 9 languages, and a children’s picture book The Sorry Plane.
This article first appeared in EcoParent Magazine Winter 2019
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Every child seems to have their own signature move when it comes to lashing out in frustration including screaming, kicking, yelling, throwing, stomping, name calling, to self attack. Knowing how to lead a child through their emotional storms can feel challenging.
Frustration is an emotion that is hard wired into the brain at birth. It is the emotion that fuels us to change what doesn’t work and sometimes, we will have to be the one that changes too. Frustration is a powerful force that lies dormant, ready to be activated when needed.
The good news is children should naturally develop more self control when frustrated between 5 to 7 years of age (7 to 9 for more sensitive kids), if brain development is unfolding well. They will begin to be able to make choices as to what to do when they are frustrated rather than acting impulsively on their emotions.
Part of the challenge is that untempered frustration can turn to aggression and be harmful to the self or to others. Diligent adults want to teach and show a child the right way to respond but in the process, can make matters worse by doing one of the following ten things. Not only can these increase frustration, they can prevent a child from developing a sense of impulse control around this powerful emotion.
- Don’t increase a child’s frustration by threatening them or using punishment – When kids are frustrated they are emotionally stirred up. The use of consequences, threats, or time-outs adds to their frustration thereby increasingly the likelihood of further eruptions of attacking behaviour. While we can’t let a child simply attack or hurt others, we can convey what isn’t working by simply stating the obvious, e.g., arms are not for hitting, and find a way to allow for eruption without repercussion to others. While we are firm on our limits and restrictions, we need to deescalate the situation rather than increase frustration and aggression.
The problem is some adults believe this type of approach rewards a child or ‘lets them get away with it.’ This view stems from a behavioural approach and ignores the role of emotion in behaviour. Conversely, from a developmental and relational perspective, one of the most important tasks an adult has is to help a child with developing self control and being able to use civilized forms of expression to communicate their feelings. When we increase a child’s frustration we become an adversary and lose our relationship in the process, the very thing that we need to help them become more mature.
- Don’t convey you don’t know what to do with the child – When a child is frustrated and an adult tells them, “I don’t know what to do with you,” or “you are too much for me,” it reveals they feel impotent in the face of their child’s big emotions. Not only can it fuel greater frustration, it can also lead to insecurity in the relationship.
- Don’t convey there is a problem with the feeling of frustration – Frustration is a powerful emotion that is meant to fuel change or the process of being transformed by what cannot be changed. For example, a child learns they can handle not getting another cookie, losing a game, to getting a bad mark from their teacher. When we convey to a child that they need to stop feeling frustrated we will thwart their understanding of this emotional reservoir that helps them change things. The problem with frustration is not the ‘feeling itself’ but in not being able to control it and unleashing it on others. Frustration that is channeled in a civilized way, will be the driving force for change when needed. We don’t want out children to stop feeling frustrated – we want them to steer through it in a mature fashion.
- Don’t fail to lead a child through their frustration – While frustration needs to come out, adults still need to be responsible for keeping others safe, including the child. They should consider the environment they are in and whether they need to move a child to a place that is better suited for their emotional upset. We may need to consider whether we need to leave a public place or to hold onto the toys they are throwing at others, while also conveying we will take care of them. Adults need to lead and not ignore a child who is frustrated in the hopes that they will just work it out.
- Don’t use logic to solve a child’s emotional problem – When a child is frustrated they are having a powerful emotional response but this doesn’t stop adults from trying to use ‘logic’ to solve it. We may ask them ‘why are you upset’ or remind them that we have ‘told them 100 times’ as if a rational approach is the answer. We don’t need to talk our children out of their upset; rather, we need to lead them to their sadness and disappointment about the things that cannot change. When we focus on the head and reason, we usually lose their heart in the process, and with this the rest that only their tears can deliver.
- Don’t punish them after the frustration and tantrum – As if frustration wasn’t bad enough, the idea of going back around and punishing a child after a tantrum is part of the behavioural approach as well. There is an underlying belief with this method that punishment is what grows a child up. What kids need after the fact is to understand what they were feeling, why they acted a certain way, that you are there to help them, and to offer direction on what they could do differently. When you have a child’s heart they are inclined to follow your lead. If you lose the lead in the relationship by focusing on punishment, you are rendered an adversary. When punishment aims to control a child’s actions, you end up losing the capacity to influence them doing something different the next time around.
- Don’t identify the child with their attacking behaviour – When a child is lashing out in frustration, adults can be quick to say things like, “good girls don’t hit,” or “why are you so mean?” This type of language is shaming and suggests that there is something inherently wrong with the child. A shift in direction can depersonalize their attack by saying things like, “your legs want to stomp because you are frustrated,” and “you have screams because you are upset.” Not only does it help the child see you as someone who will help them, it also allows them to connect frustration with their bodily reactions. When they are able to connect the dots this way, they will be better able to feel their frustration rising before it moves into action.
- Don’t tell a child to cry or NOT to cry –While tears are usually the best remedy to foul frustration, we cannot force or command a child to cry. While we can convey we understand they are sad about what cannot change, our role is simply to pave the way for disappointment to occur naturally. At the same time, telling a child they should NOT cry only increases their frustration and the chance that it will turn into aggression. The idea that tears are not allowed conveys to a child that vulnerable feelings are not tolerated or supported. This is a dangerous message in the face of frustration, and one that can contribute to aggression problems.
- Don’t tell them about your frustration in order to teach them about their own – The idea that we have to share our frustration with kids in order for them to understand their own misses the mark. When we make them focus on our feelings, their attention is no longer on their own. While we may think our emotions provide a ‘teachable moment’ to a child, it can also serve to confuse and alarm them. The goal is to help support a child understanding their emotions so when we add ours into the mix it can be overwhelming. This isn’t to suggest that we can’t talk about having frustration but the idea that we share our problems with our kids can turn them into our caretakers and reverse our roles.
- Don’t tell a child to ‘cut it out’ or ‘stop being frustrated’ – Perhaps the hardest of all to realize about emotion is that it needs some room for expression. For the toddler it may be the screams, the preschooler the stomps, the kindergarten the words, or for the teen, the eye rolling. We all get frustrated and we all still lash out despite knowing better. The answer is not to cut out your frustration (which is impossible), but to find one’s caring in the face of it. When our caring is bigger than our frustration, the attacking forces are neutralized and we will find a more tempered response. It is the absence of caring that makes frustration more difficult and wounding. Kids under the age of 5 to 7 (7 to 9 years for sensitive kids) can’t experience caring and frustration at the same time so we will need to have to wait for brain development to deliver more impulse control. Until then, it will be our impulse control that helps lead kids through the emotional storms.
While there are many things that do not work and create more problems when our kids are frustrated, there are a number of things that will help. We need to give some space and room for emotional expression and to help them find words to match their internal feelings. While we can’t control an out of control child, we can change the circumstances we are in – such as leave restaurants or the dinner table. Walking a child to their tears is an important part of managing frustration. More information can be found in the article, You can’t always get what you want – The Role of Tears in Cultivating Resiliency.
When a child is full of attacking energy, we often lose our intuition as to the frustration that is driving it. With insight and awareness, we can ‘dance’ with our kids when they are frustrated and convey to them that we are there to help with these big feelings too.
Dr. Deborah MacNamara is on Faculty at the Neufeld Institute, the author of the best-selling book, Rest, Play, Grow: Making Sense of Preschoolers (or anyone who acts like one), and is the Director of the Kid’s Best, Bet Counselling and Family Resource Centre.
Humans are some of the most complex emotional creatures on earth. From our teenagers who roll their eyes in disdain to our toddlers who cry in frustration – raising kids has few emotional dull moments. What are we supposed to do with their emotions? Why are they so emotional in the first place?
Developmental science continues to unearth the pieces of the emotional puzzle, shedding light on why our kids are so emotional and how we are meant to help them. According to leading neuroscientist, V.S. Ramachandran, emotional development in humans is as sophisticated as the development of logical reasoning. There are a number of key principles that are not well understood when it comes to emotion with the top five listed here.

- Emotions and feelings are not the same thing.
We often use the word emotion and feeling interchangeably but they refer to different things. Emotions are the raw impulses, chemical reactions, and action potential that is created when we become activated by something in our environment. The brain has a complex emotional system to deal with arousal which spurs our bodies into action.
Feelings on the other hand are the names and words we give to describe our emotion arousal. A feeling is the subjective appraisal we make for what has happened in our body that has stirred us up. The capacity to name our emotional state and give it a feeling name is something unique to humans and allows us to communicate with others and get our needs met. In short, emotions are the raw underpinnings that stir us up and feelings are how we use language to share this state with others.
- Emotions are part of the unconsciousness.
Freud argued for the existence of an emotional unconscious and saw it as instrumental in influencing human behaviour. He eventually abandoned trying to prove it’s existence given his lack of tools and technology to study the brain. I believe Freud would have devoured the neuroscientific evidence today that highlights how we are not always aware of what emotions have stirred us up.
Humans possess an emotional unconscious that we are not always able to access and for good reason. Emotion has work to do. Emotions are what drive us forward to solve problems and effect change when needed. Awareness is a luxury in an emotional system that was designed to work at getting our needs met. A child who cries is not always aware of what is not working for them. This doesn’t stop their emotional system from creating signs of distress so as to bring caretakers near who can help them. In short, emotions are not problems – they are trying to solve them.
- Emotions are not always expressed in the situations they were created in.
Emotions can come out of our kids in the strangest of places and at the most inopportune times. Emotions can be displaced such as when our kids explode in frustration after school or when they become agitated before bed time. This is not a mistake but part of a sophisticated design to ensure emotions come out when it is safe for them to do so. It is often better for a child’s emotional system to press down on strong emotions at school as it isn’t always wise to express how you feel among peers.
Doorways to emotional expression can happen at any time or place, with big reactions coming out in the face of small upsets. Emotional displacement can be confusing for adults as they are left to piece together why their child has come undone. The emotional system is like a pressure cooker in many ways. When things get pent up too much or when there is an opportunity provided to open up, the lid can come off.
- Emotions need to be expressed.
Emotions are energizing and are meant to fuel us in moving towards getting our needs met. They can be expressed in a number of ways in order to discharge emotional energy. Emotions are expressed when kids play, move, scream, dance, or use their words. While they don’t always have control over how emotions are expressed because of immaturity, kids are moved to ‘get it out.’
Adults seem to hold onto the idea that if they give a child some room to express their emotions then that child might never stop expressing. The idea that expression leads to bigger emotional problems is faulty and fails to understand how emotion seeks expression in the first place. It is by helping a child ‘get it out,’ and dissipating the emotional energy that is trapped inside them, that we help them come to rest again. The biggest problems are not created by expressing emotions but in the absence of this.
- Emotions can go missing.
We seem to operate under the false assumption that we are always capable of feeling our emotions in a vulnerable way. This is not true and unsupported by science. For example, children can get hurt yet appear unaffected. They can lack tears when faced with things that should upset them. Teens (and adults) can lack shame in the face of things they should be embarrassed by. The emotional system can press down on strong emotions when needed, and this is not part of conscious awareness. This is not a sign of a faulty system but one that is working hard to prevent vulnerable feelings from coming to the surface. The brain has its own reasons for numbing out emotions, but over the long term this poses challenges for healthy development. When hearts have become hardened, the goal is to render them soft again.
Carl Jung said that one of the most fascinating things to make sense of was the human psyche. I couldn’t agree with him more. The mysteries of the mind beginning with the complexity of the emotional system are what make humans unique. Emotional immaturity poses some challenges when raising kids as they will likely be stirred up often. Their emotional reactions can stir us up too. The goal in raising kids is not to join them in their emotional immaturity and to bear in mind that growth takes time and patience.
Dr. Deborah MacNamara is the author of Rest, Play, Grow: Making Sense of Preschoolers (or anyone who acts like one), is on faculty at the Neufeld Institute, and Director of Kid’s Best Bet, a counselling and family resource center. For more information please see www.macnamara.ca and www.neufeldinstitute.org.
Learning ‘feeling’ language to communicate one’s emotions is a critical developmental milestone in the early years. The following picture books are some of my favourites when it comes to helping kids take a step back from their emotional world and learn words they can use to describe it. What I appreciate most about these books is they do not categorize feelings into ‘good’ or ‘bad’ but take a shame free approach to describing their character’s emotions which helps to normalize them. The first steps in emotional development is being able to express your feelings and be able to give names to your emotions – these books help set parents and kids on the right track.
Alexander and the Terrible, Horrible, No Good, Very Bad Day
by Judith Viorst, illustrated by Ray Cruz Atheneum, 2009
A humorous walk through a bad day with a relatable character named Alexander. Kids and parents will be able to sympathize with his plight and can use it to draw on in real life bad days.
Angry Dragon
by Thierry Robberecht, illustrated by Philippe Goossens Clarion Books, 2004
The frustration in this child is big, so huge in fact that it threatens to swallow his parents. The images are outstanding and help convey the alarm that kids feel when their frustration and attacking energy is present. The answer is tears which eventually come and help to quiet the angry dragon inside the little boy.
The Chocolate-Covered Cookie Tantrum
by Deborah Blumenthal, illustrated by Harvey Stevenson Sandpiper Books, 1999
One of my favourites and something every child and parent can relate to – hearing ‘no’ when you really want a ‘yes’ when asking for a cookie. The story takes you on a journey through a child’s tantrum until the child relinquishes their pursuit of the cookie that will not be. In the end it is the tears that save the day.
Finn Throws a Fit!
by David Elliott, illustrated by Timothy Basil Ering, 2011
I laughed out loud reading this book. Finn doesn’t want peaches for breakfast and proceeds to express foul frustration in response to his parent’s efforts to feed him. Finn takes us through the horror of a tantrum, rich with imagery that conveys the strength of his emotion. In the end it is his tears that help him face his peaches and decide that he really does want them after all.
In My Heart: A Book of Feelings
by Jo Witek, illustrated by Christine Roussey Harry N. Abrams, 2014
The layering of a child’s heart in this book is beautiful and takes us on a journey to the center. This is a well loved book in my house.
Happy
by Mies Van Hout Lemniscaat, 2011
Beautifully illustrated, each page portrays a fish experiencing a particular emotion. From happy to sad, this book can serve as a prompt for discussion on how kid’s may feel on any given day.
My Many Coloured Days
by Dr Suess, illustrated by Steve Johnson & Lou Fancher
The colour of each day conveys different feelings from grey days to yellow ones. Feelings are nuanced with the rich use of images and colour, conveying a range of emotions and a language to go along with it.
Dr. Deborah MacNamara is the author of Rest, Play, Grow: Making Sense of Preschoolers (or anyone who acts like one), is on faculty at the Neufeld Institute, and Director of Kid’s Best Bet, a counselling and family resource center. For more information please see www.macnamara.ca and www.neufeldinstitute.org.
There is much talk of how parents need to avoid overprotecting their kids and allowing them to experience failure as a part of routine life. The idea that adversity teaches resiliency is an important one but only tells part of the story. Why is it that some kids thrive despite the hardship they face while others struggle to survive under the same conditions or better? How do we account for people who face adversity but do not rebound or recover? While hardship is the catalyst for change, it is not the driver of it. Our emotional system is what holds the secrets to human transformation and is where we need to look deeper as we search for answers.
Adversity only teaches when what doesn’t work sinks in. It is our capacity to feel sad in the face of all that cannot change that allows us to become transformed by the experience. It is the acceptance of what is futile that leads us to surrender and changes us in the process. In our quest to cultivate happy, resourceful kids, we cannot eclipse the essential role of sadness and tears in this process.
The Science of Tears
All tears are not created equal. Some are benign like those cried to cut onions. Some have an angry raw edge to them that leave little doubt that someone is full of frustration. Then there are the tears that are soft and sad, where the hurt has happened and the emotional system is pushing towards release and repair. It is these sad tears that make us distinct from other mammal species. It is these tears that hold the secret to adaptation.
For adaptation to occur we need to cease from pursuing things that are futile. For kids there are many futilities in life, from siblings that don’t go away, losing, not being able to turn back time, limits and restrictions, good things coming to an end, and not being able to someone change someone’s mind. When the futility of these pursuits sink in, the brain is rewired accordingly. Neurons that fire together wire together – futility clips the pathways that do not lead to success.
When a child accepts that something is really futile, it can bring feelings of sadness and disappointment or the release of tears. These feelings or tears don’t harm a child but are a sign that healing is underway and are the best indicators of emotional health. It is these children who will be best able to realize their potential as adaptive beings.
Children who cannot experience sadness are often full of aggression and foul frustration. Anxiety and attention problems often occur with stuck tears along with opposition, defiance, and even bullying. It is our tears that make us fully human and humane. Children who lose the capacity to cry tears don’t need lessons but adults who can restore their emotional systems and make them vulnerable again. Failure is only a gift when you have your tears.
What is the role of parents?
The biggest losses in life are matters for the heart and not the head. It is feeling the sadness around what doesn’t work that leads to resiliency, recovery and resourcefulness. The challenge is that these feelings can be overwhelming and children need support if they are going to express them.
In a National Longitudinal Study on Adolescent Health, Michael Resnick and his colleagues found that the single most significant protective factor against emotional distress in a sample of over 90,000 adolescents in the United States was a strong caring relationship with an adult. Resiliency isn’t something we have to teach our children, it is a byproduct of healthy adult relationships. What matters is who a child turns to when upset, who they share their secrets with, and who they shed their tears with.
We need to have our children’s hearts if we are help them to their tears. We need to invite them to express what doesn’t work without trying to fix it. We need to make space for their disappointment instead of problem solving and strategizing solutions. We need to help them name what isn’t working, and to rest from futile pursuits. We need to help them sit in the vulnerability of surrender and communicate that we are confident there is a way through.
Five reasons for why we have a hard time letting our kids cry or feel sad
There are many reasons why tears are unwelcome in children and as a result, can be suppressed or ignored by parents, thwarting their potential as adaptive beings.
- The more a parent believes happiness in a child is a sign that they are parenting well, the less they will be inclined to make room for sadness. The underlying belief that sadness is a problem instead of a normal emotion will serve to inhibit expression.
- Some parents may feel their children’s tears are too distressing or too frustrating to listen too. We all come to parenting with a different relationship to our own tears and children will act as a lightning bolt in revealing where we are at. As parents we need to make room for the emotions our children stir up in us.
- In our quest to raise independent children, there can be a belief that tears are a sign of weakness. Hardiness stems from being able to experience vulnerable emotions and allows a child to bounce back when facing hardship or adversity.
- There was a time when tears in men were a sign of virtue and character but this is no longer the case in most cultures. Notions of masculinity and gender stereotypes have made it less acceptable for boys to show these feelings. As a result, boys are not as likely to experience encouragement nor be invited to express these emotions.
- Sometimes there is an overreliance on logic and positive thinking which can get in the way of promoting sadness and disappointment. In dealing with adversity, problem solving and fixing things becomes the modus operandi instead of making room for all the emotions that go along with the experience too.
Emotions need to be expressed, feelings need names, and kids need people to share their stories with. When we communicate there is something wrong with tears or emotions, we can prevent children from having a relationship with their emotional world.
We need to affirm for our kids that getting hurt is part of life but the answer lies in facing one’s fears, finding one’s tears, and holding onto someone who is holding on to you. We can’t spare our children from all that comes with the world they live in—this is impossible. It is our job to make sure we don’t send them into it empty-handed.
When we help our kids realize that they can survive what doesn’t work, it can open the door to new possibilities that might. Adversity doesn’t teach on its own, it is the emotional transformation that we undergo that does. We need to be the tear collectors our children require.
Dr. Deborah MacNamara is on faculty at the Neufeld Institute, author of Rest, Play, Grow: Making Sense of Preschoolers (or anyone who acts like one), and the Director of Kid’s Best Bet, counselling and family resource center. For more information see www.macnamara.ca or www.neufeldinstitute.org.
Research on whining confirms that it really is the most annoying sound to the human ear – more so than the sound of a screeching table saw or a Vuvuzela football/soccer horn resembling the sound of an elephant. (1) You can witness this first hand as you listen to frustrated parents proclaim to their children, “I can’t understand you when you whine,” or “I don’t speak whine.”
There is a purpose to whining and nature was not ill intended. Whining vocalizations are also found in other mammal species and are part of the instinctive and emotional etchings in the emotional system geared towards eliciting attention from others. In other words, if your child’s whining hijacks your attention system and stirs you up then this sounds about right. Whining is meant to get your attention but the question is why and what do our kids need from us?

The Emotional Driver Behind Whining
When a child is whining their emotional system is stirred up with frustration. Frustration is the emotion of change and it usually indicates a child wants something to change or something to stop – ironically, the same as the parent of that whining, frustrated child! Before tackling ‘what to do’ with a child’s whining we will need to make sense of the frustration that drives it.
Why do kids get frustrated? Because they want something we have said no to – like another cookie, staying up past bedtime, or wanting to play when we are busy making dinner. For the older child the whining may be about getting more screen time or to change our mind. A child can be frustrated because they are feeling sick and don’t have words for it or they had a hard day at school and are overwhelmed by it. The point is – there are too many sources of potential frustration to name and we don’t always have words for these experiences or conscious awareness. We don’t always know what our children’s emotional system is experiencing but we are meant to be cued to caring for it when it needs us most of all. What is clear is when our children are stirred up and frustrated, their whining is a call for parental action.
The problem with statements such as, “I don’t speak whine or can’t understand you,” is that it conveys to a child that you don’t know how to help them or you don’t care to unless they behave in a certain way. Frustration is a hard emotion to control at the best of times. It takes sophistication and strong development in the prefrontal areas of the brain, as well as caring feelings to temper one’s reaction in the face of it. Acting in a mature way when we are frustrated is a challenge for anyone – ask any frustrated parent of a whining child. It is natural for kids to struggle with a civilized response but it isn’t a problem when a 7 year old whines but certainly is when a 21 year old still does.
Coming Alongside and Transforming Frustration
There are two possible outcomes to frustration – we change something for a child or we help them accept what they cannot change. This last path often involves tears but if a child cannot feel their sadness about what cannot change then the whining will likely continue along with other frustrated actions. When we respond to a child who is whining, one of the things we want to avoid is adding to their frustration by letting our own frustration take the lead.
Whining is the emotion of frustration and in order to help draw it out, make room for it, get to the bottom of it, release and quell it, we will need to come alongside it. As Gordon Neufeld states, in coming alongside a child we purposively move ourselves into relationship with their emotions and try to put some words to them. The key issue with whining is we want to focus on the frustration and not the behaviour (which we often don’t want to condone), so as to normalize their feelings.
We can come alongside a child’s desire to see things change and help them effect change wherever we can. For example, we might say, “I can see you are tired and hungry, I am going to help you with that.” Sometimes we will need to come alongside the things that won’t change and normalize their feelings of frustration about this, for example, “I know you want to have more screen time and you are frustrated with my ‘no.’ You will have more screen time tomorrow, it is not going to happen right now and it’s okay to be disappointed about this.” When we are clear about what cannot change we invite a child’s emotional system to surrender their frustration to sadness. This typically isn’t a smooth transition by any stretch of the imagination and may take some time. As a child routinely faces things that are futile and realize they can survive all the no’s in their life, whining should abate around these issues.
When a child is up against the things they cannot change, it is only sadness that will release the emotional system from the whirring energy of whining. When tears fall, especially when they are invited by adults and acknowledged by them – the energy in the child will shift and the emotion of frustration is brought to rest. In other words, the transformation of frustration into sadness moves a child to accept what they cannot change and how they become increasingly resilient and resourceful.
It is ironic that in writing this article I experienced two different whining episodes from my own kids. Despite being able to make sense of it through developmental science, I have to confess it still feels like someone is taking a cheese grater to my limbic/emotional system. While knowledge helps buffer my annoyance, it doesn’t quell my stirred up emotional system and that is the whole point. What whining does is it motivates me to get to the bottom of my kid’s frustration and either change what isn’t working for them or help them find their tears about what cannot change. This is not a mistake in human emotional design but is part of the beautiful dance that is meant to tie parent and child together.
Interestingly, as one of my kids started whining, the other one turned to me and pleaded, “Just make her stop will you! That sound, I can’t handle it – she is so annoying!” This leads me to conclude that whining is annoying to everyone except the person doing it. If nature was so intent in ensuring whining grabs our attention, then perhaps we really need to find a way to listen and deal with all that is underneath it.
Reference
(1) Rosemarie Sokol Chang and Nicholas S. Thompson, “Whines, cries, and motherese: Their relative power to distract,” Journal of Social, Evolutionary, and Cultural Psychology 5 (2011): 131–41.
Deborah MacNamara, PhD is on Faculty at the Neufeld Institute and in private practice working with parents and professionals based on the relational and developmental approach of Gordon Neufeld, PhD. She is the author of Rest, Play, Grow: Making Sense of Preschoolers (or anyone who acts like one). Please see www.macnamara.ca for more information or www.neufeldinstitute.org.
There seems to be a lack of cultural wisdom as to the significance of tears in bringing a child to rest from the things they want but cannot have. While internet searches on tantrums top parenting concerns, the tears that are meant to quell futile pursuits or frustration seem invisible in importance. Yet it is tears that offer relief from the disappointments that are part of life, the upsets that will come, and the hurt that is felt. It is sad tears that signals a child has surrendered to the limits we impose on them such as no more cookies or ice cream, or our inability to fix or find something they want. Life is full of disappointment such as not being first, not winning, not getting what we want, and not being able to hold onto the people you want to stay close to. Tears are the ultimate answer and resolution to the frustration that comes in the face of life’s futilities. As Althea Solter states, “When children cry the hurt has already happened. Crying is not the hurt but the process of being unhurt.”
All tears are not created equal – there is a difference between mad tears and sad ones. It is sad tears that underlie adaptation and resiliency. Sad tears are the ones cried in response to realizing something cannot be changed. It is where frustration melts into surrender, where whining or attacking energy subsides and there is rest from futile pursuits. It is here resiliency is born in realizing you can survive not getting what you want. Mad tears on the other hand, are fuelled by foul frustration and common in young kids with each one having their own signature move(s) including: kicks, hits, screams, pinches, bites, with sensitive ones prone to attacking oneself. When we focus on a child’s attacks we miss the frustration that is driving it, and with that, an opportunity to melt their frustration into tears of sadness.
By the time a child is 4, physical forms of attack may start to be replaced with words instead – a good sign indeed! It means they have developed the capacity to use words to express their emotions instead of physical means. It’s important to remember they won’t have self-control when they are emotionally charged until the ages of 5 to 7 with ideal development – and more like 7 to 9 for more sensitive kids. When a child is full of foul frustration, it is only their sad tears that will bring rest and emotional balance to their system again.
The Science of Tears
William Frey, a well-known researcher who has studied the chemical composition of tears states sad tears are not benign like the ones we cry when cutting onions. Our sad tears are full of toxic proteins that are being shed by the body for the purpose of bringing the emotional system back into balance (1). Ad Vingerhoet’s book, Why Only Humans Weep, pulls together the science of crying and the complex interactions in the body (2). The nervous system is responsible for allowing tears to flow and the experience of rest with special neurotransmitters governing this interaction. When the futility of something registers in the amygdala in the limbic system, it shifts gears in the nervous system and the parasympathetic system is activated. Tears may fall or disappointment and sadness will be experienced. These states are also accompanied by a release of oxytocin, the attachment chemical that dampens the biological stress chemical of cortisol. When children cry and receive comfort from attachment figures, it is their engagement that increases oxytocin levels and decrease stress related ones. Tears are not a problem but a child’s signal to us that they are having one so they get the support they need.
If a child has lost their capacity to express sadness or does not show upset, disappointment, or talk of being lonely or scared, we should be concerned. The expression of tears or sadness is key to taking stock of a child’s vulnerable emotions and whether they experience them. If you don’t feel sad, then caring may also be inhibited too. This isn’t a mistake in the child but a response to an environment that is too wounding, thus emotional defenses have been erected by the brain (4). A child who has stuck tears will be frustrated – a lot – with attacking behaviour often present. In such cases, when an adult focuses on the attacking behaviour with punishment, it will further exacerbate the frustration and attacking emotional energy. What is needed is to come back to the emotion that is driving the attacking behaviour – to the roots of frustration that is fuelling it.
Adults as the Ultimate Comforters
Our role in helping our children’s tears flow is to accept that they need to come out. Our focus on reason and rationale is lost on them, it is about their hurt feelings and disappointments. It is about the generous invitation they need from us to welcome their tears and all that it means for them. While we might not see a broken toy, losing a game, not getting another cookie as a big deal – it is for them – especially the first time around. What they need from us is room for their tears to fall and their disappointment to be felt in a non-shaming or non-punitive environment. They don’t need our discomfort with their upset to stop what must come out of them. They need adults who can hold onto them through the emotional storms so that mad can turn into sad as they accept the limits and restrictions they are up against. It is in how we offer a hug or soft words, a warm presence, an invitation to be close and room to cry, and patience to wait it out. It is in these tears where transformation and adaptation occur – where they realize they can survive what didn’t work, can’t work, won’t work, or shouldn’t work – and that they are okay despite this. It might be cookies and ice cream today but it paves the way for the big disappointments that will come – a poor grade, a job they don’t get, to loving someone who doesn’t love you back.

Young children weren’t meant to take care of their feelings, they are just starting to learn names for them. We need to stop outsourcing our responsibility for a child’s upset onto their shoulders with statements such as, “control your temper,” “calm down,” “why can’t you figure this out,” “I have told you a hundred times,” “stop being like that,” “cut-it-out,” “you need to think more positively,” or the classic line, “why are you crying – I’ll give you something to cry about.” We need to step in to take care of their frustration and tears, they are the clearest signals to us they need help. Helping a child understand what is behind their tears is the goal but they will not lower their emotional defenses for just anyone.
What we do in the face of our children’s tears, both mad and sad ones, will communicate to them what type of caretaker we are and whether we can be trusted to take care of their heart. Can they trust us with their hurt feelings? Can they trust us to guide them through their foul frustration to their tears? If we can’t hold onto them through these storms then they will not hold onto us. We cannot guide a child towards maturity if they don’t follow us.
What I find truly ironic is that when we make room for our children’s tears we will find that it transforms us too. When we have to stretch emotionally to make room for the emotions our children stir up in us, it grows us up. Our love for them can make us more emotionally mature by forcing us to temper our strong reactions. If you have ever had to hold onto your frustration in the face of your child’s, you will know exactly what I mean. My hope would be that when we are faced with our children’s tears we would be close enough to our own so that we would instinctively know what they needed most from us.
(1) Aletha Solter, “Understanding tears and tantrums,” Young Children 47, no. 4 (1992): 64–68.
(2) William H. Frey and Muriel Langseth, Crying: The Mystery of Tears (Minneapolis, MN: Winston Press, 1985).
(3) Ad Vingerhoets, Why Only Humans Weep: Unravelling the Mysteries of Tears (Oxford: Oxford University Press, 2013).
(4) Gordon Neufeld, Making Sense of Kids Course, (Vancouver: Neufeld Institute, 2013).
Copyright 2016 Deborah MacNamara, PhD
Deborah is on faculty at the Neufeld Institute and in private practice working with parent of children and teens. She is the author of Rest, Play, Grow: Making Sense of Preschoolers (or anyone who acts like one). All work is based on the relational and developmental approach of Gordon Neufeld, PhD, please see www.macnamara.ca for more information or www.neufeldinstitute.org.
Psychologist Gordon Neufeld states there is a difference between a hardened heart, which does not feel vulnerable emotion, and one that is hardy and feels a lot. (1) Those with hardened hearts seem impervious to pain and suffering, withstand emotional wounding, exhibit invulnerability, and are short on empathy or caring for others. People with hardy hearts feel and express their vulnerable emotions such as sadness, caring, fear, shame, disappointment, or dependence, and continue to thrive despite facing adversity. The absence of vulnerable emotion is not a sign of health but one of human stuckness.
The human being is built to care deeply and an absence of caring is indicative of an emotional problem. Research on empathy in youth by Sara Konrath found a 48% decline today in comparison to 30 years ago, as well as a 30% decline in their capacity to consider other people’s perspectives.(2) There are increasing signs our childrens caring and empathy is going missing, along with their tears. Statements such as – “I don’t care,” or “It doesn’t matter,” or “whatever” pervade youth culture and have become too common. As guardians of our children’s hearts we need to take a step back and ask why? Where are their vulnerable feelings going and how can we keep their hearts soft?
The Neuroscience Behind Soft Hearts
Neuroscience is now paving the way to support what Freud once postulated – the emotional system is capable of defending the human heart from too much distress (3). When the emotional system is overloaded it will spontaneously evoke defenses to numb out, tune out and detach from the things that evoke vulnerable feelings. In other words, whatever we don’t see or feel can’t hurt us. This is not a sign of a brain performing poorly but a strategic move that allows someone to function and survive wounding environments. The problem is it takes all emotional expression with it – including love.
The capacity to feel is what fuels growth and makes us fully human and humane. The problem is that when vulnerable feelings go missing, the resulting behaviour will often lack caring and consideration. A child may seem to lack fear or isn’t moved to caution when they should be. They seem less conscientious, more easily frustrated, distracted and restless. There is usually an absence of tears indicating sadness and a lack of remorse or shame. When the human heart is defended against feelings, we often miss what has gone missing and become preoccupied with uncaring behaviour.
The clearest sign our children are under emotional distress is when their vulnerable feelings are no longer palpable. It means their brain is equipping them to deal with a world that is too wounding or too much for their heart to bear. A child who cries and tells you they are sad, afraid or even worried isn’t in trouble emotionally despite the troubles they face. Their upset is a sign their emotional system is working hard to find an answer to the distress they are under.
It was never our job as parents to calm kids down but to restore emotional balance and to transform their feelings when needed. The kids who lack upset, who appear to be the most ‘calm’ or quiet may actually be the ones who are the most defended against their vulnerable emotions. I don’t long for calm in my children but the emotional storms that are part of life so that I can help their heart understand it can survive distress. Our children will face adversity – they just weren’t meant to face it alone and if there were one secret to keeping their hearts soft it would be this.

How Can We Keep our Children’s Hearts Soft?
While the brain is able to erect emotional defences to preserve the heart, there is a stronger force that can keep it safe. The answer lies in human attachment. It is human relationships that have the power to heal and preserve the heart. The challenge is we cannot take care of a child’s heart if they have not given it to us.
The path to a child’s heart is through extending an invitation for connection that is generous, warm, and unwavering despite conduct and performance. While we may need to be firm on a child’s behaviour, we are soft on the relationship and seek to preserve this most of all. There are many ways to preserve our children’s soft heart but the following five are some of the most effective ways of doing so.
- Shield a Child’s Heart with a Safe Attachment
The world is a wounding place – our children will face rejection, taunting, separation, shame, failure, and places where they are not invited. What they cannot endure is facing these things on their own. Their hearts are too vulnerable when left unattended. Whoever a child gives their heart too has the power to protect them with their own – it is a brilliant design. What matters most is who a child tells their secrets too, who they trust to lead them, and who they seek comfort from. We need to cultivate deep relationships with our children. We need to hold onto our kids all the way into adolescence so their hearts seek home when they are most lost.
- Lead the Child Into Vulnerable Territory
We will lead our children to their emotions when we convey there is value in being vulnerable and reflecting openness to hearing their feelings. If children are mocked or their feelings discounted, it will do little to suggest there is safety for their heart contents. When we reflect on a child’s experiences, we are inviting them to share what weighs them down. For example, when my children talk about kids who are struggling with behaviour I often ask them what they think is going on for that child? They are often astute in saying a child needs attention, is struggling to fit in, or that their parent pressures them to succeed in school. By asking our children to pause and reflect on how emotions and feelings impact behaviour, we convey that there is more than just what meets the eye. We cue them to consider the source of emotional distress and to give words to the vulnerability inherent in being fully human.
- Protect the Child Against Experiences that are Too Much to Bear
Part of preserving emotional well-being is knowing when to protect a child from experiences that are too wounding. This does not mean we shield them from facing upset but recognize that some wounds are too big and are best avoided. In other words, if a child requires emotional defences to live in their world and there is a clear absence of feelings – then we may need to change their world in order to restore emotional functioning.
For example, if a child is attached to friends who are routinely wounding we will need to thwart contact, build strong adult relationships for the child, and court healthier peer relationships. We may try and move the child into hierarchical peer relationships where they are cared for by older kids and become a caretaker figure to younger ones. When their world is too wounding, adults cannot stand idly by but must take an active role in shielding a child’s heart.
- Immunize Them Against Experiences that Cannot be Avoided
When our children have to face things that are adverse such as taking a test they are afraid of, getting a needle, or having to separate to go to another parent’s house, we need to prepare their heart for what will come. In the days ahead of the event we can mention that something will come to pass and as they seem upset we can help draw out their vulnerable feelings. As they face their distress in small bite sized pieces, they will be better able to face the event when it happens. The separation to another’s parent’s house is tempered with tears of upset that have already been shed and acknowledged. Small doses of upset better immunize a child against the big upsets that are ahead.
- Lead them to their Tears and Cultivate Resilience
When our children are up against the things that cannot change and cause distress – a friend that is uncaring, a pet that has died, a bad mark, and a parent that travels or lives in another house – we need to help them find their tears. Feelings of upset or alarm need to be transformed rather than calmed down. Frustration and alarm need to melt into tears of sadness where there is release and rest.
Resilience is cultivated when our children are led to their tears and realize they can survive things not going their way or that hurt them. When we are able to cry with someone and they bear witness to our feelings, there is often healing. This is why we need to lead our children to their tears and not be afraid of the upset that will ensue.
Why are some children far less wounded and hurt than others? Because they have human shields that are cultivated and strengthened by love. When adults become guardians of a child’s heart, the need for emotional defenses is lessened. This is why children need strong caring relationships to tether themselves too as this preserves and protects their soft hearts. While caring deeply about others sets us up to get hurt, it also has the power to save us.
References
- Gordon Neufeld, Level I Intensive: Making Sense of Kids, 2013, Neufeld Institute, Vancouver, BC, www.neufeldinstitute.org
- Michael Resnick, Marjorie Ireland, and Iris Borowsky, “Youth violence perpetration: What protects? What predicts? Findings from the National Longitudinal Study of Adolescent Health,” Journal of Adolescent Health: Official Publication of the Society for Adolescent Medicine 35 (2004): 424.
- Mark Solms and Oliver Turnbull, The Brain and the Inner World: An Introduction to the Neuroscience of Subjective Experience, New York: Other Press, 2002, p. 104.
Copyright Dr. Deborah MacNamara
Deborah MacNamara is a clinical counsellor and educator, on faculty at the Neufeld Institute and author of Rest, Play, Grow – Making Sense of Preschoolers (or anyone who acts like one). She has more than 25 years experience working with children, youth, and adults and speaks regularly about child and adolescent development to parents, childcare providers, educators, and mental health professionals. Please see www.macnamara.ca for more information or the Neufeld Institute – www.neufeldinstitute.org.